Customer Retention Management
You’ve won the business, now you want to retain and nourish the relationship
“ The cost of acquiring new customers runs
8 to 10 times more than the cost of keeping
existing ones.”
Why Introduce Customer Incentives?
Getting and keeping customers has never been tougher than in today’s competitive environment. A well thought out, effective customer loyalty and incentive scheme is a great way to retain business and encourage future purchases, by building a positive relationship between you and your customers.
Inviting your customers to partake in an engaging customer loyalty and incentive scheme is a great way to leave a lasting impression and will ensure your organisation remains in the forefront of their minds.
We can administer the whole scheme for you, ensuring the gifts reach your customers on time and on budget. Incurring minimal effort on your part, yet still retaining that personal touch.
Also See...
The Benefits of Customer Incentives
Aids customer acquisition
Aids customer retention
Assists customer win-back
Supports cross-selling programs
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Tel: 0844 826 2008 Fax: 01625 611724 info@cottrills.com 